How To Fix CRM_IC_APPL_UI_BUAG002 - Contract account &1 not allocated to business partner &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_BUAG - IC WebClient Messages for Business Agreement UI

  • Message number: 002

  • Message text: Contract account &1 not allocated to business partner &2

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_BUAG002 - Contract account &1 not allocated to business partner &2 ?

    The SAP error message "CRM_IC_APPL_UI_BUAG002 Contract account &1 not allocated to business partner &2" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the relationship between a contract account and a business partner. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Allocation: The contract account specified in the error message is not linked to the business partner in the system. This can happen if the contract account was created without associating it with the relevant business partner.
    2. Data Inconsistency: There may be inconsistencies in the data, such as changes in business partner details or contract account information that have not been properly updated in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the contract account associated with the business partner.
    4. Configuration Issues: There may be configuration settings in the CRM system that are not correctly set up to allow the association of contract accounts with business partners.

    Solution:

    1. Check Allocation: Verify if the contract account is correctly allocated to the business partner. You can do this by navigating to the relevant transaction in SAP and checking the relationship between the contract account and the business partner.

      • Use transaction code BP (Business Partner) to check the details of the business partner and see if the contract account is listed.
    2. Create/Update Allocation: If the contract account is not allocated, you can create or update the allocation:

      • Go to the business partner transaction (BP) and add the contract account to the business partner.
      • Ensure that the correct role is assigned to the business partner that allows for the association with the contract account.
    3. Data Consistency Check: Run data consistency checks to ensure that there are no discrepancies in the data. This can often be done through standard SAP reports or tools.

    4. Authorization Check: Ensure that the user has the necessary authorizations to access the contract account and business partner. This may involve checking user roles and authorizations in the SAP system.

    5. Consult Documentation: Refer to SAP documentation or help notes related to CRM and business partner management for any specific configurations or settings that may need to be adjusted.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • BP: Business Partner
      • CRM_ORDER: CRM Order Management
      • CRM_IC: CRM Interaction Center
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the error message and ensure that the contract account is properly allocated to the business partner in your SAP CRM system.

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