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Message type: E = Error
Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages
Message number: 107
Message text: Close all active launch transactions before continuing
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CRM_IC_APPL_UI_BDC107
- Close all active launch transactions before continuing ?The SAP error message CRM_IC_APPL_UI_BDC107 typically occurs in the SAP CRM (Customer Relationship Management) environment when a user attempts to perform an action while there are still active launch transactions open. This can happen in the context of the Interaction Center (IC) or when using certain CRM applications.
Cause:
The error is caused by the presence of one or more active sessions or transactions that have not been closed. SAP restricts certain actions to ensure data integrity and prevent conflicts that may arise from multiple open sessions.
Solution:
To resolve this error, you can follow these steps:
Close Active Sessions:
- Check for any open sessions or transactions in your SAP GUI. You can do this by navigating through the SAP GUI and looking for any open windows or tabs.
- Close any unnecessary sessions or transactions. You can do this by clicking on the "Close" button (X) on the window or using the menu option to close the session.
Log Off and Log Back In:
- If you are unable to identify the open sessions, you can log off from the SAP system and then log back in. This will terminate all active sessions associated with your user ID.
Use Transaction SM04:
- If you have the necessary authorizations, you can use transaction code SM04 to view all active user sessions. From there, you can identify and terminate any sessions that are causing the issue.
Check for Background Jobs:
- Sometimes, background jobs or processes may also hold active sessions. Check if there are any background jobs running that might be causing the issue.
Contact Support:
- If the problem persists after trying the above steps, consider reaching out to your SAP Basis or support team for further assistance. They may be able to provide additional insights or check for system-level issues.
Related Information:
By following these steps, you should be able to resolve the CRM_IC_APPL_UI_BDC107 error and continue with your work in the SAP CRM system.
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