How To Fix CRM_IC_APPL_CLM100 - Cannot create a new call list; there is a call list with changes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 100

• Message text: Cannot create a new call list; there is a call list with changes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_CLM100 - Cannot create a new call list; there is a call list with changes ?

  The SAP error message "CRM_IC_APPL_CLM100: Cannot create a new call list; there is a call list with changes" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create a new call list while there are unsaved changes in an existing call list. This is a common issue in systems where multiple call lists or activities are being managed simultaneously.
  Cause:
  
  Unsaved Changes: The primary cause of this error is that there is an existing call list that has unsaved changes. The system prevents the creation of a new call list until the current one is either saved or discarded.
  Session Management: If multiple sessions or tabs are open, changes made in one session may not be saved, leading to this error when trying to create a new call list in another session.
  System Locking: The system may have a locking mechanism that prevents the creation of new call lists while changes are pending in the current call list.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Save Changes: If you have made changes to the existing call list, ensure that you save those changes before attempting to create a new call list.
  
  Look for a "Save" button or option in the interface and click it to save your changes.
  
  
  
  Discard Changes: If you do not need the changes made to the existing call list, you can discard them.
  
  Look for an option to "Cancel" or "Discard" changes, which will revert the call list to its last saved state.
  
  
  
  Check for Multiple Sessions: If you have multiple sessions or tabs open, check each one to ensure that you have saved or discarded changes in all of them.
  
  
  Refresh the Interface: Sometimes, simply refreshing the interface or logging out and back in can resolve temporary issues.
  
  
  Consult Documentation: If the issue persists, consult the SAP documentation or your organization's SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to create and modify call lists in the CRM system.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully create a new call list in SAP CRM.