How To Fix CRM_IC_APPL_BPS013 - Non-unique Index Fields; specify unique Index Fields

CRM_IC_APPL_BPS013 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_BPS - Messages for BuPa Search

• Message number: 013

• Message text: Non-unique Index Fields; specify unique Index Fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_BPS013 - Non-unique Index Fields; specify unique Index Fields ?

  The SAP error message CRM_IC_APPL_BPS013 indicates that there is a problem with non-unique index fields in the context of the SAP CRM Interaction Center (IC). This error typically arises when the system expects a unique combination of fields for a particular operation, but the provided fields do not meet this requirement.
  
  Cause:
  
  Non-Unique Data: The error occurs when the data being processed contains duplicate entries for the fields that are supposed to be unique. This can happen if the data source (like a database table) has multiple records with the same values for the specified index fields.
  Incorrect Configuration: The configuration of the CRM system may not be set up correctly, leading to the system not being able to identify unique records.
  Data Integrity Issues: There may be underlying data integrity issues in the database, such as missing or incorrect primary keys.
  
  
  Solution:
  
  
  Identify Duplicate Records: 
  
  Use SQL queries or transaction codes (like SE16 or SE11)