How To Fix CRM_IC_APPL_BPS010 - No Index was selected.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_BPS - Messages for BuPa Search

• Message number: 010

• Message text: No Index was selected.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_BPS010 - No Index was selected. ?

  The SAP error message CRM_IC_APPL_BPS010: No Index was selected typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Interaction Center (IC) or Business Partner (BP) data. This error indicates that the system could not find a suitable index for the operation you are trying to perform, which can hinder the retrieval of data or the execution of certain functions.
  Causes:
  
  Missing or Incomplete Index Configuration: The system may not have the necessary indexes configured for the Business Partner data or the specific transaction you are trying to execute.
  Data Inconsistencies: There may be inconsistencies or issues with the underlying data that prevent the system from selecting an appropriate index.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain indexes or data.
  System Configuration Issues: Incorrect settings in the CRM system or the Interaction Center can lead to this error.
  
  Solutions:
  
  
  Check Index Configuration:
  
  Go to the transaction code BP (Business Partner) and check if the necessary indexes are configured correctly.
  Ensure that the relevant indexes for the Business Partner data are active and properly set up.
  
  
  
  Rebuild Indexes:
  
  If indexes are missing or corrupted, you may need to rebuild them. This can often be done through transaction codes like SICF or SDBA depending on your system configuration.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the Business Partner data to identify and resolve any inconsistencies. You can use transaction codes like BP or SLG1 to check logs for errors.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the required indexes. Check the roles and authorizations assigned to the user.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  System Configuration Review:
  
  Review the system configuration settings related to the Interaction Center and Business Partner management. Ensure that all necessary components are correctly configured.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SICF, SLG1, and others that may help in diagnosing and resolving the issue.
  SAP Documentation: Refer to the official SAP documentation for CRM and Interaction Center for more detailed information on index management and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.