How To Fix CRM_IC_5X_WS001 - Could not parse the BDC XML string sent from external application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_5X_WS - Message class for IC WebClient Web Services

• Message number: 001

• Message text: Could not parse the BDC XML string sent from external application

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_5X_WS001 - Could not parse the BDC XML string sent from external application ?

  The SAP error message CRM_IC_5X_WS001 indicates that there is an issue with parsing the BDC (Batch Data Communication) XML string that is being sent from an external application to the SAP system. This error typically arises in scenarios where data is being transferred between systems, particularly in CRM (Customer Relationship Management) contexts.
  Causes:
  
  Malformed XML: The XML string being sent may not be well-formed or may not adhere to the expected schema. This can include missing tags, incorrect nesting, or invalid characters.
  Data Type Mismatch: The data types in the XML may not match the expected types in the SAP system, leading to parsing errors.
  Encoding Issues: There may be issues with character encoding, especially if special characters are involved.
  Version Mismatch: The external application may be using an outdated or incompatible version of the API or interface that SAP expects.
  Network Issues: Intermittent network issues could lead to incomplete or corrupted data being sent.
  
  Solutions:
  
  Validate XML: Use an XML validator to check the structure of the XML string being sent. Ensure that it is well-formed and adheres to the expected schema.
  Check Data Types: Review the data types being sent in the XML and ensure they match the expected types in SAP. Adjust the data being sent if necessary.
  Encoding Verification: Ensure that the XML is encoded correctly (e.g., UTF-8) and that any special characters are properly escaped.
  Update Interfaces: If there is a version mismatch, ensure that both the external application and the SAP system are using compatible versions of the interface.
  Error Logging: Implement logging on the external application to capture the exact XML being sent. This can help in diagnosing the issue.
  SAP Notes: Check for any relevant SAP Notes or patches that may address known issues with the BDC XML processing.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific version of the CRM system you are using. This may provide insights into the expected XML structure and data types.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Debugging: If you have access to the SAP system, consider using transaction codes like SLG1 (Application Log) to check for detailed error logs that may provide more context on the parsing failure.
  
  By addressing the potential causes and implementing the suggested solutions, you should be able to resolve the CRM_IC_5X_WS001 error and ensure successful data transfer between the external application and SAP.