How To Fix CRM_IC_50XPRA253 - Entry &1 was replaced with matching entry &2.

CRM_IC_50XPRA253 - Overview

• Message type: E = Error

• Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA

• Message number: 253

• Message text: Entry &1 was replaced with matching entry &2.

What causes this issue?

Activity clipboard entry &v1& already exists with different definition.
Entry &v2& has the same definition as entry &v1&. No new entry is
created. The corresponding activity clipboard profile is updated with
the new entry ID.

System Response

How to fix this error?

No action necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_IC_50XPRA253 - Details

• The SAP error message CRM_IC_50XPRA253 indicates that there is a conflict or mismatch in the data entries within the CRM system, specifically related to the interaction center (IC) data. The message states that one entry (identified by &1) has been replaced with another matching entry (identified by &2). This typically occurs during data migration or when there are updates to the data model.
  
  Cause:
  
  Data Migration Issues: This error often arises during data migration processes where duplicate entries or conflicting data are present.
  Data Model Changes: Changes in the underlying data model or structure can lead to conflicts where one entry is deemed obsolete or redundant.
  Configuration Errors: Incorrect configuration settings in the CRM system can also lead to this error, especially if there are inconsistencies in the data definitions.
  
  
  Solution:
  
  Data Review: Review the entries involved in the error message. Check the details of both &1 and &2 to understand why one entry is being