How To Fix CRM_IC_50XPRA108 - Missing navigation bar profile &1 was added to &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA

• Message number: 108

• Message text: Missing navigation bar profile &1 was added to &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_50XPRA108 - Missing navigation bar profile &1 was added to &2. ?

  The SAP error message CRM_IC_50XPRA108 indicates that there is a missing navigation bar profile in the context of the SAP CRM Interaction Center (IC). This error typically occurs when the system is trying to access a navigation bar profile that has not been defined or is not available for the specified user or role.
  Cause:
  
  Missing Navigation Bar Profile: The specified navigation bar profile (&1) is not defined in the system or is not assigned to the user or role that is trying to access it.
  Configuration Issues: There may be issues in the configuration of the Interaction Center, such as missing or incorrect settings in the navigation bar profiles.
  User Role Assignment: The user may not have the necessary roles assigned that include the required navigation bar profile.
  
  Solution:
  
  
  Check Navigation Bar Profiles:
  
  Go to the SAP CRM system and check the configuration of navigation bar profiles. You can do this by navigating to the relevant customizing transaction (e.g., SPRO).
  Ensure that the navigation bar profile specified in the error message is created and properly configured.
  
  
  
  Assign Navigation Bar Profile:
  
  If the navigation bar profile is missing, you may need to create it or assign an existing one to the user or role.
  Use transaction CRMC_UI_PROFILE to manage and assign navigation bar profiles to users or roles.
  
  
  
  User Role Verification:
  
  Verify that the user has the correct roles assigned. You can check this in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  Ensure that the roles assigned to the user include access to the required navigation bar profile.
  
  
  
  Transport Requests:
  
  If the navigation bar profile was recently created or modified, ensure that the changes have been transported to the relevant system (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Interaction Center and navigation bar profiles for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_IC_50XPRA108 error and ensure that the necessary navigation bar profiles are correctly configured and assigned.