How To Fix CRM_IC_50XPRA031 - IC WebClient profile &1: no data for XML component &2, profile &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA

• Message number: 031

• Message text: IC WebClient profile &1: no data for XML component &2, profile &3.

What causes this issue?

Customization of launch transaction component ID &v2& may be missing for
IC WebClient profile &v1&. You can ignore this error if you did not
configure launch transations for the IC WebClient profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_50XPRA031 - IC WebClient profile &1: no data for XML component &2, profile &3. ?

  The SAP error message CRM_IC_50XPRA031 typically occurs in the context of the SAP CRM Interaction Center (IC) WebClient. This error indicates that there is no data available for a specific XML component associated with a given profile. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The error may arise if the XML component specified in the error message is not properly configured or is missing in the system.
  Profile Issues: The profile mentioned in the error may not be correctly set up or may not have the necessary data associated with it.
  Data Inconsistency: There could be inconsistencies in the data that the system is trying to access, leading to the absence of the expected XML component data.
  Transport Issues: If the system has recently undergone a transport of changes, it’s possible that the necessary components were not transported correctly.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the XML component specified in the error message is correctly configured in the system.
  Ensure that the profile mentioned in the error has the necessary settings and data.
  
  
  
  Profile Maintenance:
  
  Go to the profile maintenance transaction (e.g., CRMC_IC_PROFILE) and check if the profile is correctly set up.
  Ensure that the profile is assigned to the correct user roles and has the necessary authorizations.
  
  
  
  Data Verification:
  
  Check the underlying data for the XML component. Ensure that the data exists and is correctly formatted.
  If applicable, run any necessary data consistency checks or reports to identify issues.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request.
  Check the transport logs for any errors or warnings that might indicate missing components.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more context about the missing data.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the Interaction Center and XML components to understand their configuration and usage.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  SAP Support: If the issue persists and you have a support contract, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.