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Message type: E = Error
Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA
Message number: 024
Message text: Entries were deleted for component &1.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IC_50XPRA024
- Entries were deleted for component &1. ?The SAP error message CRM_IC_50XPRA024 indicates that entries were deleted for a specific component in the SAP CRM system. This message typically arises during the execution of a transaction or process that involves the CRM Interaction Center (IC) or related components.
Cause:
The error can occur due to several reasons, including:
- Data Deletion: The entries for the specified component have been deleted, possibly due to data maintenance activities or a data migration process.
- Inconsistent Data: There may be inconsistencies in the database, such as missing or orphaned records that the system expects to find.
- Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error, especially if the component is not properly set up.
- Transport Issues: If the system has recently undergone a transport of changes, it may lead to missing entries if the transport was not executed correctly.
Solution:
To resolve the error, you can take the following steps:
Check the Component: Identify the specific component mentioned in the error message (denoted by &1) and verify if the entries exist in the database. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
Data Restoration: If the entries were deleted unintentionally, you may need to restore them from a backup or re-enter the necessary data.
Consistency Check: Run consistency checks in the CRM system to identify and rectify any inconsistencies. You can use transaction codes like SLG1 (Application Log) to check for logs related to the error.
Review Configuration: Ensure that the configuration for the component is correct. Check the customizing settings in the CRM system to ensure that all necessary components are properly configured.
Transport Management: If the issue arose after a transport, verify that all necessary objects were included in the transport request and that the transport was executed successfully.
Consult Documentation: Review SAP Notes and documentation related to the specific error message. SAP may provide specific guidance or patches for known issues.
Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
Related Information:
By following these steps, you should be able to diagnose and resolve the CRM_IC_50XPRA024 error in your SAP system.
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