How To Fix CRM_IB_SCODE006 - Internal code &1 and external code &2 are not permitted at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB_SCODE - Messages for Managing Structure Codes

• Message number: 006

• Message text: Internal code &1 and external code &2 are not permitted at the same time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB_SCODE006 - Internal code &1 and external code &2 are not permitted at the same time ?

  The SAP error message CRM_IB_SCODE006 indicates that there is a conflict between the internal and external codes in the context of a business transaction or data entry in the SAP CRM system. This error typically arises when both an internal code and an external code are being used simultaneously, which is not allowed by the system's configuration.
  Cause:
  
  Data Entry Conflict: The error usually occurs when a user attempts to enter both an internal code (which is generated by the system) and an external code (which is typically user-defined or comes from an external system) for the same object or transaction.
  Configuration Settings: The system may be configured to allow only one type of code (either internal or external) for a specific transaction or object type.
  Integration Issues: If the system is integrated with other applications or systems, there may be a mismatch in how codes are handled or transferred.
  
  Solution:
  
  Review Data Entry: Check the data entry for the transaction or object in question. Ensure that you are only using either the internal code or the external code, but not both.
  Configuration Check: Review the configuration settings in the SAP system to determine if there are any restrictions on the use of internal and external codes. This may involve checking the relevant customizing settings in the CRM module.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to properly configure and use internal and external codes.
  Error Handling: If the error persists, consider implementing error handling in your application logic to prevent the simultaneous use of both codes.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be related to the object or transaction you are working with.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.