How To Fix CRM_IB016 - Object family must always be entered for an object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 016

• Message text: Object family must always be entered for an object

What causes this issue?

You entered the object identification without entering data in the
corresponding field for the
<DS:GLOS.174908CC3712D51188020090273D34CB>object family</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the object family.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB016 - Object family must always be entered for an object ?

  The SAP error message CRM_IB016, which states "Object family must always be entered for an object," typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to create or modify an object (like a business partner, transaction, etc.) without specifying the required object family.
  Cause:
  The error is triggered because the system requires the "Object Family" field to be filled in for certain operations. The object family is a classification that helps the system understand the type of object being processed, and it is essential for the proper functioning of various CRM processes.
  Solution:
  To resolve this error, you should ensure that the "Object Family" field is populated correctly. Here are the steps you can take:
  
  
  Identify the Object: Determine which object you are trying to create or modify when the error occurs.
  
  
  Check Object Family Field: Look for the "Object Family" field in the relevant transaction or screen. This field may be labeled differently depending on the context, but it should be present in the object creation or modification screen.
  
  
  Enter the Object Family: Select or enter the appropriate object family from the available options. If you are unsure which object family to use, consult your organization's documentation or reach out to a colleague who is familiar with the specific object types.
  
  
  Save Changes: After entering the object family, try saving or processing the object again to see if the error persists.
  
  
  Consult Configuration: If you are still encountering issues, it may be necessary to check the configuration settings in the SAP system. This could involve looking at the customizing settings for object families in the CRM module.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to create or modify the object, as sometimes authorization issues can lead to unexpected errors.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on object families and their significance in CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER for CRM orders) that may involve object families.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By ensuring that the "Object Family" is correctly specified, you should be able to resolve the CRM_IB016 error and proceed with your work in SAP CRM.