How To Fix CRM_IB008 - ID &1 is in several IBases

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 008

• Message text: ID &1 is in several IBases

What causes this issue?

There is no unique assignment for the identification &V1& on &V2& at
&V3&. One of the following cases applies:
It is not assigned to an installed base
It is assigned to more than one installed base
It is assigned to one installed base more than once

System Response

The system will not continue processing.

How to fix this error?

Use the where-used list to check the use of the identification in the
installed bases.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB008 - ID &1 is in several IBases ?

  The SAP error message CRM_IB008 indicates that the specified ID (in this case, &1) is associated with multiple Installation Bases (IBases). This situation can arise in the SAP Customer Relationship Management (CRM) module when there is an attempt to perform an operation that requires a unique association between an ID and an IBases, but the system finds multiple entries.
  Cause:
  
  Duplicate Entries: The ID you are trying to work with is linked to more than one IBases in the system. This can happen due to data inconsistencies or errors during data entry.
  Incorrect Configuration: There may be a configuration issue where the same ID has been incorrectly assigned to multiple IBases.
  Data Migration Issues: If data has been migrated from another system, it may have resulted in duplicate entries.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like CRMD_ORDER or relevant reports to identify all IBases associated with the ID in question. You can also use the IBASE transaction to check the details.
  Review and Clean Up: Once you have identified the duplicates, review the entries to determine which IBases are valid and which can be removed or consolidated.
  Delete or Modify Entries: If you find that some IBases are no longer needed, you can delete them. If they are needed, you may need to modify the ID associations to ensure that each ID is linked to only one IBases.
  Consult Documentation: Check SAP documentation or notes related to IBases for any specific guidelines or best practices.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring problem.
  
  Related Information:
  
  IBASE (Installation Base): In SAP, an Installation Base is a collection of technical objects that are installed at a customer site. It is used for managing and tracking installed products and services.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, IBASE, and CRMD_ORDERADM_H for managing and viewing orders and IBases.
  Data Consistency Checks: Regularly perform data consistency checks to ensure that your IBases and IDs are correctly maintained to avoid such issues in the future.
  
  By following these steps, you should be able to resolve the CRM_IB008 error and ensure that your IBases are correctly configured in the SAP system.