How To Fix CRM_HIERARCHY_IL046 - Partner hierarchy &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 046

• Message text: Partner hierarchy &1 is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL046 - Partner hierarchy &1 is not active ?

  The SAP error message CRM_HIERARCHY_IL046 indicates that a partner hierarchy you are trying to use is not active. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to access or manipulate a partner hierarchy that has not been activated in the system.
  Cause:
  
  Inactive Hierarchy: The partner hierarchy you are trying to use is not active. This could be due to it being newly created and not yet activated, or it may have been deactivated for some reason.
  Configuration Issues: There may be configuration issues in the partner hierarchy settings that prevent it from being activated.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the partner hierarchy.
  
  Solution:
  
  
  Activate the Partner Hierarchy:
  
  Go to the transaction code CRMD_ORDER or BP (Business Partner).
  Navigate to the partner hierarchy management section.
  Check the status of the partner hierarchy in question. If it is inactive, activate it.
  Ensure that all necessary settings and configurations are correctly set up.
  
  
  
  Check Configuration:
  
  Review the configuration settings for partner hierarchies in the SAP Customizing Implementation Guide (IMG).
  Ensure that the hierarchy is properly defined and all required fields are filled out.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and activate partner hierarchies.
  If needed, consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed information on managing partner hierarchies and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SPRO (SAP Project Reference Object) for configuration.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error message CRM_HIERARCHY_IL046 and successfully activate the partner hierarchy in your SAP system.