How To Fix CRM_GRM_WR030 - Claim submission not permitted. Selected agreement is not released yet

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 030

• Message text: Claim submission not permitted. Selected agreement is not released yet

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR030 - Claim submission not permitted. Selected agreement is not released yet ?

  The SAP error message "CRM_GRM_WR030 Claim submission not permitted. Selected agreement is not released yet" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with claims management and agreements.
  Cause:
  This error indicates that the claim submission process is being attempted on an agreement that has not been released. In SAP CRM, agreements must be in a specific status (usually "Released") to allow for claims to be submitted against them. If the agreement is still in a draft or pending status, the system will prevent the submission of claims to ensure that only valid and approved agreements are used for this purpose.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Agreement Status: 
  
  Navigate to the agreement in question and check its current status. You can do this by using the relevant transaction code (e.g., CRM_ORDER or CRM_AGREEMENT) to view the details of the agreement.
  
  
  
  Release the Agreement:
  
  If the agreement is not released, you will need to release it. This typically involves:
  
  Ensuring all necessary data is complete and correct.
  Following the appropriate workflow or approval process to change the status of the agreement to "Released."
  
  
  You may need the appropriate authorizations to perform this action.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration settings for agreements and claims management are correctly set up in your SAP system. This includes checking the status profiles and any related settings that govern the lifecycle of agreements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing agreements and claims. This can provide additional context on the required steps for releasing agreements.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_AGREEMENT, or any custom transaction codes your organization may use.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify agreements.
  SAP Notes: Check for any SAP Notes related to claims management and agreements that may provide additional insights or fixes for known issues.
  Training and Documentation: Consider reviewing training materials or documentation related to claims management in SAP CRM to better understand the processes involved.
  
  By following these steps, you should be able to address the error and successfully submit claims against the appropriate agreements.