How To Fix CRM_GRM_GCL035 - Item was processed, cannot not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 035

• Message text: Item was processed, cannot not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL035 - Item was processed, cannot not be deleted ?

  The SAP error message CRM_GRM_GCL035: "Item was processed, cannot be deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete an item that has already been processed or is in a state that does not allow for deletion. This can happen in various scenarios, such as when dealing with service requests, sales orders, or other transactional data.
  Cause:
  
  Item Status: The item you are trying to delete has a status that indicates it has already been processed (e.g., it may have been confirmed, invoiced, or otherwise finalized).
  Dependencies: There may be dependencies or links to other documents or processes that prevent the deletion of the item.
  Business Logic: The business rules defined in the system may restrict the deletion of certain items once they have been processed to maintain data integrity.
  
  Solution:
  
  Check Item Status: Review the status of the item you are trying to delete. If it has been processed, you may need to reverse or cancel the processing before deletion.
  Review Dependencies: Investigate if there are any related documents or processes that are linked to the item. You may need to address these dependencies first.
  Consult Documentation: Refer to the SAP documentation or your organization's guidelines regarding the deletion of items in CRM. There may be specific procedures to follow.
  Use Alternative Actions: If deletion is not possible, consider whether you can achieve your goal through other means, such as marking the item as inactive or archiving it.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage items in CRM, such as CRM_ORDER, CRM_SERVICE, etc.
  Authorization: Ensure that you have the necessary authorizations to delete items in the system.
  System Logs: Check system logs or error logs for additional details that may provide insight into why the deletion is not permitted.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.