How To Fix CRM_GRM_BRF006 - Not Eligible... Enclosures are not given or Stated income is too high

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_BRF - Used to manage BRF messages in Grantor

• Message number: 006

• Message text: Not Eligible... Enclosures are not given or Stated income is too high

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_BRF006 - Not Eligible... Enclosures are not given or Stated income is too high ?

  The SAP error message CRM_GRM_BRF006 typically indicates that a certain condition related to eligibility for a specific process or transaction in the SAP Customer Relationship Management (CRM) system has not been met. This error often arises in the context of financial services or insurance applications where certain criteria must be satisfied for a customer to be eligible for a product or service.
  Cause:
  The error message "Not Eligible... Enclosures are not given or Stated income is too high" suggests two potential issues:
  
  
  Enclosures Not Provided: This could mean that required documentation or information (enclosures) that must accompany the application or request has not been submitted. This could include financial documents, identification, or other necessary paperwork.
  
  
  Stated Income Too High: This indicates that the income declared by the applicant exceeds the limits set by the business rules or eligibility criteria defined in the system. This could be a result of either an actual high income or an error in data entry.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Required Documentation:
  
  Verify if all necessary enclosures or documents have been submitted. Ensure that the application is complete with all required attachments.
  If any documents are missing, gather and submit them as per the requirements.
  
  
  
  Review Income Information:
  
  Check the income information provided in the application. Ensure that it is accurate and within the acceptable limits defined by the business rules.
  If the stated income is indeed too high, consider whether the applicant qualifies for the product or service based on the income criteria. If the income is incorrectly stated, correct it and resubmit the application.
  
  
  
  Consult Business Rules:
  
  Review the business rules configured in the SAP system that govern eligibility criteria. This may involve consulting with the business or compliance team to understand the thresholds and requirements.
  
  
  
  System Configuration:
  
  If you have access to the system configuration, check if the eligibility criteria are set correctly. Sometimes, the rules may need to be adjusted based on business needs or regulatory changes.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance. They may provide insights specific to your implementation.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on known issues.
  Documentation: Review the SAP documentation related to CRM and eligibility processing to understand the requirements and configurations better.
  Training: Ensure that users involved in data entry and application processing are trained on the necessary documentation and eligibility criteria to minimize errors.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.