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Message type: E = Error
Message class: CRM_GPM_BSP - BSP Messages for Grantor Program Management
Message number: 020
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_GPM_BSP020
- ?The SAP error message CRM_GPM_BSP020 typically relates to issues in the SAP CRM (Customer Relationship Management) system, particularly in the context of the Global Price Management (GPM) functionality. This error can occur due to various reasons, such as configuration issues, missing data, or problems with the pricing procedure.
Cause:
- Configuration Issues: The error may arise if the pricing procedure is not correctly configured or if there are missing settings in the GPM configuration.
- Missing Data: Required data for pricing, such as condition records or master data, may be missing or incomplete.
- Authorization Issues: The user may not have the necessary authorizations to access certain pricing information or perform specific actions.
- System Bugs: Occasionally, the error may be due to bugs in the SAP system or inconsistencies in the data.
Solution:
- Check Configuration: Review the configuration settings for Global Price Management in the SAP system. Ensure that all necessary settings are correctly defined.
- Verify Data: Check for missing or incomplete data in the relevant master data and condition records. Ensure that all required pricing information is available.
- User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the pricing information and perform the required actions.
- Debugging: If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to analyze the error further. This can provide more detailed information about the root cause.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve known issues.
- Consult Documentation: Review the official SAP documentation for Global Price Management to ensure that all processes are being followed correctly.
Related Information:
By following these steps, you should be able to identify the cause of the CRM_GPM_BSP020 error and implement a suitable solution.
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