How To Fix CRM_GPM_BSP012 - Data has not been saved - see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_BSP - BSP Messages for Grantor Program Management

• Message number: 012

• Message text: Data has not been saved - see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_BSP012 - Data has not been saved - see log ?

  The SAP error message CRM_GPM_BSP012, which states "Data has not been saved - see log," typically indicates that there was an issue during the data saving process in the SAP CRM system. This error can occur for various reasons, and understanding the cause and finding a solution involves several steps.
  Possible Causes:
  
  Validation Errors: There may be validation rules in place that the data being saved does not meet. This could be due to missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save the data in the CRM system.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing the error during the save process.
  Data Locking: The data being modified might be locked by another user or process, preventing the save operation.
  
  Solutions:
  
  Check the Logs: The first step is to check the application logs for more detailed error messages. You can do this by navigating to transaction SLG1 in SAP and filtering for the relevant log entries.
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and validation rules.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the save operation. This can be done through transaction SU53 to analyze authorization failures.
  Debugging: If the issue persists, consider debugging the application to identify where the error occurs. This may require the assistance of a developer.
  Consult with Basis Team: If there are indications of technical issues, consult with the Basis team to check for any system errors, performance issues, or database connectivity problems.
  Review Custom Code: If there are custom developments, review the code to ensure it is functioning as expected and not causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Documentation: Review the SAP documentation for the specific CRM module you are working with to understand the data model and validation rules.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem persists, consider reaching out to SAP support for further assistance.