How To Fix CRM_GPM_BOL_MESSAGES006 - Grantor program: Generic genil error.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_BOL_MESSAGES - Messages of GPM BOL

• Message number: 006

• Message text: Grantor program: Generic genil error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_BOL_MESSAGES006 - Grantor program: Generic genil error. ?

  The SAP error message "CRM_GPM_BOL_MESSAGES006 Grantor program: Generic genil error" typically indicates a problem related to the Business Object Layer (BOL) in the SAP CRM system. This error can occur in various scenarios, often when there is an issue with the data being processed or when there is a misconfiguration in the system.
  Causes:
  
  Data Issues: There may be inconsistencies or missing data in the CRM system that the BOL cannot process.
  Configuration Errors: Incorrect configuration of the BOL or the underlying data model can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain objects or data.
  System Bugs: There may be bugs in the SAP CRM version being used that lead to this error.
  Custom Code: If there are custom enhancements or modifications in the BOL layer, they may not be functioning correctly.
  
  Solutions:
  
  Check Data Integrity: Verify the data being processed for completeness and correctness. Look for any missing or inconsistent entries.
  Review Configuration: Ensure that the BOL configuration is correct. This may involve checking the settings in transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  Authorization Check: Confirm that the user has the necessary authorizations to perform the action that triggered the error. Use transaction SU53 to analyze authorization issues.
  Debugging: If you have access to the development environment, you can debug the BOL layer to identify the exact point of failure. This may require technical expertise.
  Check for Notes and Patches: Look for SAP Notes or patches that address this specific error. Sometimes, SAP releases updates to fix known issues.
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging.
  SAP Notes: Search the SAP Support Portal for notes related to "CRM_GPM_BOL_MESSAGES006" or similar keywords.
  Documentation: Review SAP documentation related to the BOL and CRM configuration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.