How To Fix CRM_GPM_BOL_MESSAGES002 - Grantor program: Exception in CGPL framework.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GPM_BOL_MESSAGES - Messages of GPM BOL

• Message number: 002

• Message text: Grantor program: Exception in CGPL framework.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GPM_BOL_MESSAGES002 - Grantor program: Exception in CGPL framework. ?

  The SAP error message "CRM_GPM_BOL_MESSAGES002 Grantor program: Exception in CGPL framework" typically indicates an issue within the Grantor Program (GPM) framework in SAP CRM. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying Business Object Layer (BOL) framework.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the GPM or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to execute the program or access certain data.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM you are using.
  Custom Code: If there are custom developments or enhancements, they might be causing conflicts or exceptions in the framework.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings for the Grantor Program and ensure they are set up correctly. This may involve checking the customizing settings in the SAP system.
  Authorization Check: Ensure that the user executing the program has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  Debugging: If you have access to the development environment, you can debug the program to identify the exact point of failure. This may require technical expertise.
  Check for Notes and Patches: Look for SAP Notes or patches related to the GPM framework or the specific error message. SAP frequently releases updates to address known issues.
  Consult Documentation: Review the official SAP documentation for the GPM framework to ensure that you are following the recommended practices.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_GPM_BOL_MESSAGES002 Grantor program: Exception in CGPL framework" error in SAP CRM.