How To Fix CRM_GENIL_SOC027 - Deletion is not possible; post is reserved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_SOC - Message Class for Social Media - General

• Message number: 027

• Message text: Deletion is not possible; post is reserved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_SOC027 - Deletion is not possible; post is reserved ?

  The SAP error message CRM_GENIL_SOC027 indicates that a deletion operation is not possible because the post is reserved. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to delete a business object (like a transaction or a document) that is currently locked or reserved for processing.
  Cause:
  
  Locking Mechanism: The object you are trying to delete is locked by another user or process. This can happen if the object is being edited or if there are background jobs that are currently processing it.
  Business Logic: Certain business rules or logic may prevent the deletion of specific objects if they are in a certain state or if they have dependencies.
  Incomplete Transactions: If there are incomplete transactions or processes associated with the object, it may be reserved and thus not deletable.
  
  Solution:
  
  Check Locks: Use transaction code SM12 to check for locks on the object. If you find that another user or process has locked the object, you may need to wait for them to release the lock or contact them to resolve the issue.
  Review Dependencies: Ensure that there are no dependent objects or transactions that are preventing the deletion. You may need to complete or delete those dependencies first.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that are currently processing the object. If so, you may need to wait for those jobs to complete.
  Consult Documentation: Review the relevant SAP documentation or consult with your SAP support team to understand any specific business rules that may apply to the object you are trying to delete.
  Use Transaction Codes: If applicable, use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to check the status of the object and see if there are any options to unlock or delete it.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Authorizations: Ensure that you have the necessary authorizations to delete the object in question.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.