How To Fix CRM_GENIL_RFCL002 - Error in GenIL component; Exception during method execution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_RFCL - Messages for RFC Layer of Generic Interaction Layer

• Message number: 002

• Message text: Error in GenIL component; Exception during method execution

What causes this issue?

An error occurred in the underlying component of the generic interaction
layer (genIL) during the execution of a method of a business object: The
underlying exception was not caught by the genIL component.

System Response

An error message is displayed.

How to fix this error?

The genIL component must be changed so that exceptions can be caught. An
error that occurs during the execution of the method IF_GEN
IL_APPL_INTLAY~EXECUTE_OBJECT_METHOD must be displayed in the table
CT_OBJECT_LIST: See the row for the business object processed (column
CRMT_GENIL_OBJ_INST_LINE-SUCCESS). If the program continues, a
CX_CRM_BOL_METH_EXEC_FAILED is triggered in the business object layer,
which can be caught by the application in use.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_RFCL002 - Error in GenIL component; Exception during method execution ?

  The SAP error message CRM_GENIL_RFCL002 indicates that there is an issue within the Generic Interface Layer (GenIL) component of the SAP Customer Relationship Management (CRM) system. This error typically occurs during the execution of a method in the GenIL layer, which is responsible for handling business objects and their interactions.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the business objects being processed.
  Configuration Issues: Incorrect configuration of the GenIL components or the underlying business objects can lead to this error.
  Custom Code: If there are custom enhancements or modifications in the GenIL layer, they may not be functioning correctly.
  System Performance: Performance issues or timeouts during method execution can also trigger this error.
  Authorization Issues: Lack of proper authorizations for the user executing the method can lead to exceptions.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Validation: Ensure that the data being processed is complete and consistent. Check for any missing or incorrect entries in the relevant business objects.
  Configuration Review: Verify the configuration settings for the GenIL components and ensure they are set up correctly.
  Debugging: If you have access to the development environment, consider debugging the method to identify where the exception is occurring.
  Custom Code Review: If there are custom enhancements, review the code for any potential issues or errors.
  Performance Monitoring: Monitor system performance to ensure that there are no bottlenecks or timeouts affecting method execution.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the method in question.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for GenIL and CRM to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.