How To Fix CRM_GENIL_CUST219 - You are not authorized to perform cross-client Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_CUST - Customizing

• Message number: 219

• Message text: You are not authorized to perform cross-client Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_CUST219 - You are not authorized to perform cross-client Customizing ?

  The SAP error message CRM_GENIL_CUST219 indicates that a user is attempting to perform an action that requires authorization for cross-client Customizing, but the user does not have the necessary permissions. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user tries to access or modify settings that are meant to be configured at the client level.
  Cause:
  
  Lack of Authorization: The user does not have the required authorization object to perform cross-client Customizing activities.
  Client-Specific Settings: The action being attempted is meant to be performed in a different client or requires specific cross-client authorizations.
  Role Assignment: The user’s role may not include the necessary permissions for the specific transaction or activity.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can add the required authorization objects to the user’s role.
  Common authorization objects related to cross-client Customizing include S_CUS_CRM and S_CUS_ALL.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles, contact your SAP security or basis team to request the required authorizations.
  
  
  
  Perform Actions in the Correct Client:
  
  Ensure that you are working in the correct client where the Customizing settings are intended to be modified.
  
  
  
  Documentation and Training:
  
  Review SAP documentation or training materials related to user authorizations and cross-client Customizing to better understand the requirements.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to Customizing activities.
  SAP Notes: Check for any SAP Notes related to this error message for additional context or updates.
  Transaction Codes: Common transaction codes that may be relevant include:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRM_GENIL_CUST219 error and gain the necessary access to perform the required Customizing activities.