How To Fix CRM_GENIL_CUST029 - Higher-level object number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_CUST - Customizing

• Message number: 029

• Message text: Higher-level object number &1 does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_CUST029 - Higher-level object number &1 does not exist ?

  The SAP error message CRM_GENIL_CUST029 indicates that a higher-level object number (represented by &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or manipulate a business object that is expected to have a parent or higher-level object, but that object cannot be found in the database.
  Causes:
  
  Missing Higher-Level Object: The higher-level object that the system is trying to reference does not exist in the database. This could be due to data deletion or incorrect data entry.
  Data Inconsistency: There may be inconsistencies in the data, such as orphaned records that reference a higher-level object that has been deleted or not created.
  Incorrect Configuration: The configuration settings in the CRM system may not be set up correctly, leading to references to non-existent objects.
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the higher-level object was not included in the transport.
  
  Solutions:
  
  Check Object Existence: Verify if the higher-level object number exists in the system. You can do this by using transaction codes like CRMD_ORDER or SE11 to check the relevant database tables.
  Data Consistency Check: Run consistency checks to identify any orphaned records or inconsistencies in the data. This can often be done using transaction codes like SLG1 for logging or SE38 to run specific reports.
  Recreate Missing Objects: If the higher-level object is missing, you may need to recreate it or restore it from a backup if possible.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly and that all necessary objects are defined.
  Transport Review: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, SLG1, and SE38 for checking object existence and running reports.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on object relationships and data integrity to better understand how higher-level objects are managed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.