How To Fix CRM_GENIL_CUST023 - Object &1 is not available for component &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_GENIL_CUST - Customizing

  • Message number: 023

  • Message text: Object &1 is not available for component &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_GENIL_CUST023 - Object &1 is not available for component &2 ?

    The SAP error message CRM_GENIL_CUST023 indicates that a specific object (denoted by &1) is not available for a particular component (denoted by &2) in the SAP CRM system. This error typically arises in the context of the Generic Interface (GENIL) and can occur during various operations, such as data retrieval or manipulation.

    Cause:

    1. Object Not Found: The specified object may not exist in the database or may have been deleted.
    2. Incorrect Component: The component specified may not be the correct one for the object you are trying to access.
    3. Authorization Issues: The user may not have the necessary authorizations to access the object or component.
    4. Configuration Issues: There may be a misconfiguration in the system that prevents the object from being recognized by the specified component.
    5. Data Inconsistency: There could be inconsistencies in the data that lead to the object not being available.

    Solution:

    1. Check Object Existence: Verify that the object specified in the error message actually exists in the database. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the object.
    2. Verify Component: Ensure that you are using the correct component for the operation you are trying to perform. Cross-check the component name and its configuration.
    3. Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the object and component.
    4. Check Configuration: Review the configuration settings in the SAP system related to the object and component. This may involve checking customizing settings in transaction SPRO.
    5. Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
    6. Debugging: If the issue persists, consider debugging the application to trace where the error is occurring and gather more context about the failure.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SPRO, and SE80 for debugging and configuration.
    • SAP Notes: Search for SAP Notes related to the error message CRM_GENIL_CUST023 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
    • Community Forums: Check SAP Community forums or other online resources for similar issues reported by other users and their solutions.
    • Documentation: Review the official SAP documentation for CRM and GENIL to understand the architecture and how objects and components interact.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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