How To Fix CRM_GENIL_CUST016 - There is no entry in CRMC_GIL_COMP Customizing table for component &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GENIL_CUST - Customizing

• Message number: 016

• Message text: There is no entry in CRMC_GIL_COMP Customizing table for component &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GENIL_CUST016 - There is no entry in CRMC_GIL_COMP Customizing table for component &1 ?

  The SAP error message CRM_GENIL_CUST016 indicates that there is no entry in the CRMC_GIL_COMP customizing table for the specified component. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access a component that has not been properly configured in the customizing settings.
  Cause:
  
  Missing Customizing Entry: The most common cause of this error is that the required entry for the specified component is missing in the CRMC_GIL_COMP table. This can happen if the component was not set up during the initial configuration or if it was inadvertently deleted.
  Incorrect Component Name: The component name provided in the error message may be incorrect or misspelled, leading the system to look for a non-existent entry.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport that resulted in missing entries.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant customizing settings for CRM.
  Look for the section related to the component mentioned in the error message and verify if the entry exists in the CRMC_GIL_COMP table.
  If the entry is missing, you will need to create it. This typically involves specifying the component name and any other required parameters.
  
  
  
  Verify Component Name:
  
  Double-check the component name mentioned in the error message to ensure it is correct. If it is incorrect, you may need to correct the configuration or the code that is referencing the component.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to see if there were any errors during the transport process.
  If necessary, re-transport the customizing settings or manually create the missing entries in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific component to ensure that all necessary customizing steps have been followed.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide additional insights or solutions based on the specific context of your system.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: Access the SAP Reference IMG for customizing.
  SE11: View the structure of the CRMC_GIL_COMP table.
  SE16: Display the contents of the CRMC_GIL_COMP table.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for documentation related to CRM components and their configuration.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.