How To Fix CRM_GEN_EXTENSION602 - Overview page &1 is not available in BSP component &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 602

• Message text: Overview page &1 is not available in BSP component &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GEN_EXTENSION602 - Overview page &1 is not available in BSP component &2 ?

  The SAP error message "CRM_GEN_EXTENSION602: Overview page &1 is not available in BSP component &2" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the Business Server Pages (BSP) components that are supposed to render the overview page for a specific business object.
  Cause:
  
  Missing BSP Component: The specified BSP component may not be available or may not be correctly configured in the system.
  Incorrect Configuration: The overview page might not be properly configured in the system, leading to the inability to access it.
  Transport Issues: If the BSP component was recently transported from another system, it may not have been transported correctly or completely.
  Authorization Issues: The user may not have the necessary authorizations to access the specified overview page.
  System Upgrade or Patch: If the system has been recently upgraded or patched, it may have affected the availability of certain BSP components.
  
  Solution:
  
  Check BSP Component: Verify that the BSP component specified in the error message is available in the system. You can do this by navigating to the BSP application in transaction SE80 or SE84.
  Configuration Review: Ensure that the overview page is correctly configured in the system. Check the configuration settings in the customizing transaction (e.g., SPRO) related to the specific business object.
  Transport Check: If the component was transported, check the transport logs to ensure that it was transported successfully. You may need to re-transport the component if there were issues.
  Authorization Check: Ensure that the user has the necessary authorizations to access the overview page. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  BSP Application Activation: If the BSP application is not activated, you may need to activate it using transaction SICF.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific BSP component or overview page for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  BSP Development: If you have development access, you can also look into the BSP application code to see if there are any issues with the implementation.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.