How To Fix CRM_GEN_EXTENSION520 - This program is only intended for customer systems

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 520

• Message text: This program is only intended for customer systems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GEN_EXTENSION520 - This program is only intended for customer systems ?

  The SAP error message CRM_GEN_EXTENSION520 ("This program is only intended for customer systems") typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a program or transaction that is restricted to customer systems only. This error is often encountered in development or testing environments that are not configured as customer systems.
  Cause:
  
  System Type: The program or transaction you are trying to execute is designed to run only in customer systems (i.e., production or customer-specific environments) and not in SAP's standard or demo systems.
  Authorization Issues: The user may not have the necessary authorizations to execute the program in the current system context.
  Configuration: The system may not be properly configured to allow the execution of certain programs or transactions.
  
  Solution:
  
  Check System Type: Ensure that you are working in a customer system. If you are in a development or demo system, you may need to switch to a customer system to execute the program.
  User Authorizations: Verify that your user account has the necessary authorizations to execute the program. You may need to contact your system administrator to check your roles and permissions.
  Consult Documentation: Review the SAP documentation or notes related to the specific program or transaction to understand its intended use and any restrictions.
  Contact SAP Support: If you believe you are in a customer system and still encounter this error, consider reaching out to SAP support for further assistance. They can provide insights into whether there are any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM and their intended environments.
  System Configuration: Review the configuration settings of your SAP system to ensure it is set up correctly for customer use.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.