How To Fix CRM_GEN_EXTENSION516 - Posting was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 516

• Message text: Posting was unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GEN_EXTENSION516 - Posting was unsuccessful ?

  The SAP error message "CRM_GEN_EXTENSION516: Posting was unsuccessful" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with posting data, often related to extensions or enhancements in the CRM system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the fields required for the posting.
  Configuration Issues: The system may not be properly configured to handle the specific transaction or data being posted.
  Authorization Issues: The user may not have the necessary permissions to perform the posting.
  Custom Code Errors: If there are custom enhancements or extensions in the CRM system, there may be bugs or issues in the custom code that prevent successful posting.
  Business Logic Violations: The data being posted may violate certain business rules defined in the system.
  
  Solutions:
  
  Check Data Validity: Review the data being posted to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Ensure that the CRM system is configured correctly for the specific transaction. This may involve checking settings in the customizing (SPRO) area.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the posting. This can be done by checking the user roles and authorizations in the system.
  Debug Custom Code: If there are custom enhancements, use the debugger to trace the execution of the code and identify any issues that may be causing the error.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the posting process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDER_MAINTAIN, or others that may be related to the posting process.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may resolve the problem.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the "CRM_GEN_EXTENSION516: Posting was unsuccessful" error and implement a solution to resolve it.