How To Fix CRM_GEN_EXTENSION102 - Choose an existing People-Centric UI application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 102

• Message text: Choose an existing People-Centric UI application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GEN_EXTENSION102 - Choose an existing People-Centric UI application ?

  The SAP error message CRM_GEN_EXTENSION102 typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue related to the People-Centric User Interface (UI) applications. This error indicates that the system is expecting you to choose an existing People-Centric UI application, but it cannot find one that meets the criteria.
  Cause:
  
  Missing Application: The specified People-Centric UI application does not exist in the system.
  Configuration Issues: The configuration for the People-Centric UI might not be set up correctly, leading to the inability to select an application.
  Authorization Issues: The user may not have the necessary authorizations to access the available People-Centric UI applications.
  System Errors: There could be underlying system errors or inconsistencies in the CRM configuration.
  
  Solution:
  
  
  Check Existing Applications:
  
  Navigate to the relevant configuration area in the SAP CRM system to verify that the People-Centric UI applications are defined and active.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for existing applications.
  
  
  
  Create or Configure Application:
  
  If no applications exist, you may need to create a new People-Centric UI application. This can typically be done through the SAP CRM customizing settings.
  Ensure that the application is properly configured and activated.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the People-Centric UI applications.
  Use transaction SU53 to analyze authorization issues after attempting to access the application.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for detailed steps on configuring People-Centric UI applications.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Review training materials or documentation related to SAP CRM and People-Centric UI for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.