How To Fix CRM_GAP_GPM_VAL008 - Enter an item due date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAP_GPM_VAL - Message class for application

• Message number: 008

• Message text: Enter an item due date

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAP_GPM_VAL008 - Enter an item due date ?

  The SAP error message CRM_GAP_GPM_VAL008 indicates that an item due date must be entered in the system. This error typically occurs in the context of creating or processing documents in SAP CRM (Customer Relationship Management) where a due date is required for certain items, such as service orders, sales orders, or other transactional documents.
  Cause:
  The error is triggered when:
  
  A user attempts to save or process a document that includes items requiring a due date, but the due date field is left blank.
  The configuration of the document type or item category mandates that a due date must be specified.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter Due Date: 
  
  Navigate to the relevant document (e.g., service order, sales order) where the error occurred.
  Locate the item that is causing the error and find the due date field.
  Enter a valid due date for the item.
  
  
  
  Check Configuration:
  
  If you are consistently encountering this error, it may be worth checking the configuration settings for the document type or item category in the SAP system.
  Ensure that the due date field is set up correctly and that it is not inadvertently marked as mandatory when it should not be.
  
  
  
  Review User Input:
  
  Ensure that users are trained to fill in all required fields, including the due date, when creating or modifying documents.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidelines related to the document type you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or processing the documents (e.g., CRM Order Management).
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the entry of due dates.
  
  By following these steps, you should be able to resolve the CRM_GAP_GPM_VAL008 error and successfully enter the required due date for your items.