How To Fix CRM_GAG_VAL036 - Grantee is also awarded agreement &1 for the same program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GAG_VAL - Message class for agreement

• Message number: 036

• Message text: Grantee is also awarded agreement &1 for the same program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GAG_VAL036 - Grantee is also awarded agreement &1 for the same program ?

  The SAP error message CRM_GAG_VAL036 indicates that a grantee is associated with multiple awarded agreements for the same program. This typically occurs in the context of grant management within SAP CRM, where the system enforces rules to prevent a grantee from being awarded more than one agreement for the same program simultaneously.
  Cause:
  The error arises when:
  
  A grantee (individual or organization) has already been awarded an agreement for a specific program.
  A new attempt is made to award another agreement to the same grantee for the same program, which violates the business rules set in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Existing Agreements:
  
  Check the existing agreements awarded to the grantee for the specific program. You can do this by navigating to the relevant transaction in SAP CRM and searching for the grantee's records.
  
  
  
  Determine Validity:
  
  Assess whether the existing agreement is still valid or if it can be modified. If the existing agreement is still active and valid, you may need to wait until it is completed or terminated before awarding a new agreement.
  
  
  
  Modify or Terminate Existing Agreement:
  
  If appropriate, consider modifying the existing agreement to accommodate the new requirements or terminating it if it is no longer needed.
  
  
  
  Consult Business Rules:
  
  Review the business rules and policies regarding grant awards in your organization. Ensure that the process aligns with these rules to avoid similar issues in the future.
  
  
  
  Contact Support:
  
  If you believe this error is incorrect or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Help Portal for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to grant management, such as CRM_GAG for grant agreements.
  Documentation: Review SAP documentation related to grant management and error handling to understand the implications of this error and how to manage agreements effectively.
  User Roles: Ensure that users involved in grant management have the appropriate roles and authorizations to view and modify agreements.
  
  By following these steps, you should be able to address the CRM_GAG_VAL036 error effectively.