How To Fix CRM_FS_TQ_PROC035 - Could not set the status &1 for the item &2 (code &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 035

• Message text: Could not set the status &1 for the item &2 (code &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC035 - Could not set the status &1 for the item &2 (code &3) ?

  The SAP error message CRM_FS_TQ_PROC035 indicates that there was an issue with setting the status for a specific item in the CRM system. This error typically arises in the context of processing transactions related to service orders, quotations, or similar documents in the SAP CRM module.
  Cause:
  The error can be caused by several factors, including:
  
  
  Invalid Status Transition: The status you are trying to set for the item may not be valid based on the current status of the item or the defined status profile in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the item.
  
  
  Configuration Issues: There may be configuration issues in the status management settings for the specific item type.
  
  
  Business Logic Constraints: Certain business rules or logic may prevent the status from being changed, such as dependencies on other items or conditions that must be met.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Status Profile: Review the status profile assigned to the item type to ensure that the status transition you are attempting is valid. You can do this in the configuration settings of the CRM system.
  
  
  Review Authorizations: Ensure that the user attempting to change the status has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Examine Business Logic: Check if there are any business rules or conditions that need to be satisfied before changing the status. This may involve reviewing related items or dependencies.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring. This may provide insights into why the status cannot be set.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to status management in SAP CRM, such as CRMD_ORDER for managing service orders or quotations.
  Status Management Documentation: Review SAP documentation on status management to understand how statuses are defined and managed within the CRM module.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.