How To Fix CRM_FS_TQ_PROC016 - Could not find preceding document for contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 016

• Message text: Could not find preceding document for contract &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC016 - Could not find preceding document for contract &1 ?

  The SAP error message CRM_FS_TQ_PROC016 indicates that the system could not find a preceding document for a contract. This error typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module, particularly when trying to process transactions related to contracts.
  Cause:
  
  Missing Preceding Document: The most common cause is that the system is unable to locate the necessary preceding document (such as a quotation, order, or another contract) that is required for the current contract processing.
  Incorrect Document Flow: There may be an issue with the document flow where the expected preceding document was not created or was deleted.
  Data Inconsistency: There could be inconsistencies in the database or issues with the data integrity that prevent the system from linking the contract to its preceding document.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the preceding document.
  
  Solution:
  
  
  Check Document Flow: Verify the document flow for the contract in question. Ensure that the preceding document exists and is correctly linked to the contract.
  
  You can do this by navigating to the contract in the SAP GUI and checking the related documents.
  
  
  
  Create Missing Documents: If the preceding document is missing, you may need to create it. For example, if a quotation is required, ensure that it is created and saved properly.
  
  
  Review Data Consistency: Run consistency checks in the system to identify any data integrity issues. This may involve using transaction codes like SE11 to check table entries or using specific reports designed for data consistency.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the preceding document. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the contract number and any relevant transaction codes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CONTRACT, and CRM_QUOTATION to navigate through the CRM module effectively.
  Documentation: Review SAP documentation related to contract management and document flow to understand the expected processes and requirements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_FS_TQ_PROC016 effectively.