How To Fix CRM_FS_TQ_PROC001 - Item with the internal ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 001

• Message text: Item with the internal ID &1 does not exist

What causes this issue?

The system tried to read data for the item with the internal ID &V1&.
However, it could not find any data.

System Response

The system terminates processing of the item.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC001 - Item with the internal ID &1 does not exist ?

  The SAP error message CRM_FS_TQ_PROC001, which states "Item with the internal ID &1 does not exist," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specific item or transaction based on the internal ID provided. This can happen in various scenarios, such as when processing transactions, managing service orders, or handling quotations.
  Causes:
  
  Deleted or Inactive Item: The item with the specified internal ID may have been deleted or marked as inactive in the system.
  Incorrect ID: The internal ID provided may be incorrect or mistyped, leading the system to search for a non-existent item.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP), leading to discrepancies in item availability.
  Authorization Issues: The user may not have the necessary authorizations to view or access the item, which can result in the system not being able to retrieve it.
  Buffer Issues: Sometimes, the system buffer may not be updated, leading to temporary inconsistencies.
  
  Solutions:
  
  Verify the Internal ID: Double-check the internal ID for any typos or errors. Ensure that you are using the correct ID.
  Check Item Status: Look into the database or relevant transaction to see if the item has been deleted or is inactive. If it has been deleted, you may need to recreate it or restore it if possible.
  Data Consistency Check: Run consistency checks or reports to ensure that the data in the CRM system is synchronized with other systems (like ERP). This may involve checking for any data inconsistencies or errors.
  Authorization Check: Ensure that the user has the necessary permissions to access the item. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Clear Buffer: If you suspect that the issue is related to the system buffer, you can try clearing the buffer or refreshing the session to see if that resolves the issue.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation or help files related to CRM processes to understand the context in which this error may occur.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with SAP experts for further assistance.