How To Fix CRM_FS_FRA027 - Document was not adjusted; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_FRA - Floating Rate Adjustment errors

• Message number: 027

• Message text: Document was not adjusted; see long text

What causes this issue?

The CRM document could not be adjusted because the prior contract
contains errors.

How to fix this error?

Check the prior contract and correct any errors. Adjust the document
again.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_FRA027 - Document was not adjusted; see long text ?

  The SAP error message CRM_FS_FRA027, which states "Document was not adjusted; see long text," typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with financial adjustments or document processing in the Financial Services (FS) module.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the document that is being processed. This could involve missing or incorrect entries in the relevant tables.
  
  
  Document Status: The document may be in a status that does not allow for adjustments. For example, if the document is already finalized or locked, adjustments cannot be made.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the adjustment on the document.
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the adjustment from being processed correctly.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solution:
  To resolve the CRM_FS_FRA027 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document in question. Ensure that it is in a state that allows for adjustments.
  
  
  Review Data Consistency: Check the data associated with the document for any inconsistencies or missing information. You may need to correct any discrepancies.
  
  
  Authorization Check: Ensure that the user attempting to make the adjustment has the necessary permissions. If not, contact your system administrator to grant the required authorizations.
  
  
  Consult Long Text: The error message suggests checking the long text for more details. Use transaction codes like SE91 to view the long text associated with the error message for specific guidance.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to document adjustments in the Financial Services module. Consult with your SAP functional consultant if necessary.
  
  
  Technical Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the CRM_FS_FRA027 error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONI, or others that may help in analyzing the document and its status.
  Documentation: Review SAP documentation related to the Financial Services module for best practices on document adjustments and handling errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.