How To Fix CRM_FS_FRA019 - Item &1: CRM document and the billing document are not consistent

CRM_FS_FRA019 - Overview

• Message type: E = Error

• Message class: CRM_FS_FRA - Floating Rate Adjustment errors

• Message number: 019

• Message text: Item &1: CRM document and the billing document are not consistent

What causes this issue?

The CRM document does not match the billing documents.

How to fix this error?

Check the billing status of the billing request items and the billing
documents for inconsistencies. The system can adjust the floating rate
only if the documents are consistent.

Error message extract from SAP system. Copyright SAP SE.

CRM_FS_FRA019 - Details

• The SAP error message CRM_FS_FRA019 indicates that there is an inconsistency between a CRM document (such as a service order or a sales order) and the corresponding billing document. This inconsistency can arise from various reasons, and resolving it typically involves identifying the root cause and taking corrective actions.
  Causes of the Error
  
  
  Data Mismatch: The data in the CRM document and the billing document may not match. This can include discrepancies in item quantities, pricing, or other relevant fields.
  
  
  Document Status: The status of the CRM document may not allow for billing. For example, if the CRM document is in a status that does not permit billing, this error may occur.
  
  
  Incomplete Data: Required fields in either the CRM document or the billing document may be incomplete or missing.
  
  
  Changes After Billing: If changes were made to the CRM document after the billing document was created, this could lead to inconsistencies.
  
  
  Custom Logic or Enhancements: