How To Fix CRM_FS_FIMA_FV025 - Payment structure not found - check product master and document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_FIMA_FV - FIMA Financing Views

  • Message number: 025

  • Message text: Payment structure not found - check product master and document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_FIMA_FV025 - Payment structure not found - check product master and document ?

    The SAP error message CRM_FS_FIMA_FV025 indicates that the payment structure for a financial transaction is not found. This typically occurs in the context of SAP CRM (Customer Relationship Management) and can be related to various financial products or services.

    Cause:

    1. Missing Payment Structure: The payment structure that is required for the specific product or service is not defined in the system.
    2. Incorrect Product Master Data: The product master data may not be correctly configured, leading to the absence of a payment structure.
    3. Configuration Issues: There may be issues in the configuration settings related to financial services or payment processing.
    4. Document Type Issues: The document type being used may not be associated with a valid payment structure.

    Solution:

    1. Check Product Master Data:

      • Navigate to the product master data in SAP and verify that the payment structure is defined correctly.
      • Ensure that the relevant payment terms and conditions are set up for the product.
    2. Define Payment Structure:

      • If the payment structure is missing, you may need to create or define it in the system. This can typically be done in the configuration settings for financial services.
      • Use transaction codes like SPRO to access the configuration settings and define the payment structure.
    3. Review Configuration Settings:

      • Check the configuration for financial services in the SAP system to ensure that all necessary settings are in place.
      • Look for any inconsistencies or missing entries that could lead to this error.
    4. Check Document Type:

      • Ensure that the document type being used is correctly configured and associated with the appropriate payment structure.
      • You may need to adjust the document type settings if they are not aligned with the payment structure requirements.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring payment structures and resolving related errors.
    6. Testing:

      • After making the necessary changes, perform tests to ensure that the error no longer occurs and that the payment processing works as expected.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_PRODUCT, and SPRO for configuration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify product master data and payment structures.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and financial services.

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