How To Fix CRM_FS_DRM117 - Third-party bus. rel.: Enter one percentage or one amount only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 117

• Message text: Third-party bus. rel.: Enter one percentage or one amount only

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM117 - Third-party bus. rel.: Enter one percentage or one amount only ?

  The SAP error message CRM_FS_DRM117 typically occurs in the context of pricing in the SAP CRM (Customer Relationship Management) system, particularly when dealing with third-party business relationships. This error indicates that the system expects either a percentage or an amount to be entered for a pricing condition, but not both.
  Cause:
  The error arises when:
  
  Both a percentage and an amount are entered in the pricing conditions for a transaction.
  The system is configured to accept only one of these values for the specific pricing condition type.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Pricing Conditions: Check the pricing conditions in the transaction where the error occurred. Ensure that you have only one of the following entered:
  
  A percentage value (e.g., 10%)
  A fixed amount (e.g., $100)
  
  
  
  Adjust Values: If both values are present, decide which one is appropriate for your pricing strategy and remove the other. For example, if you want to apply a discount of 10%, remove any fixed amount that may have been entered.
  
  
  Check Configuration: If you believe that both values should be allowed, you may need to review the configuration of the pricing procedure in the SAP system. This may involve:
  
  Consulting with your SAP configuration team to ensure that the pricing procedure is set up correctly.
  Modifying the condition type settings to allow for both percentage and amount if that is the desired behavior.
  
  
  
  Testing: After making the necessary adjustments, test the transaction again to ensure that the error no longer appears.
  
  
  Related Information:
  
  Pricing Procedure: Understanding how pricing procedures work in SAP CRM is crucial. Each pricing condition type can have specific settings that dictate whether a percentage, amount, or both can be used.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, there may be patches or updates that address specific bugs.
  Documentation: Refer to SAP documentation or help guides for detailed information on pricing conditions and how to configure them properly.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your internal SAP support team for further assistance.