How To Fix CRM_FS_DRM108 - Third-party business relationships: Enter a term unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_DRM -

• Message number: 108

• Message text: Third-party business relationships: Enter a term unit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_DRM108 - Third-party business relationships: Enter a term unit ?

  The SAP error message CRM_FS_DRM108 typically occurs in the context of managing third-party business relationships in the SAP Customer Relationship Management (CRM) system, particularly when dealing with service contracts or agreements. The error indicates that a term unit must be entered for the third-party business relationship.
  Cause:
  The error is triggered when the system expects a term unit to be specified for a third-party business relationship, but it is either missing or not properly defined in the relevant transaction or configuration. This can happen in scenarios such as:
  
  Creating or modifying a service contract or agreement that involves third-party services.
  Missing configuration settings related to term units in the business partner or service contract setup.
  Incorrect or incomplete data entry in the relevant fields.
  
  Solution:
  To resolve the CRM_FS_DRM108 error, you can follow these steps:
  
  
  Check the Input Fields:
  
  Ensure that you have entered all required fields in the transaction. Specifically, look for the term unit field and make sure it is filled out correctly.
  
  
  
  Review Business Partner Settings:
  
  Navigate to the business partner settings related to the third-party relationship. Ensure that the term unit is defined correctly in the business partner master data.
  
  
  
  Configuration Settings:
  
  Check the configuration settings for service contracts or agreements in the SAP system. Ensure that the term units are properly defined in the relevant customizing settings (transaction SPRO).
  Path: SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Service -> Service Order Management -> Define Term Units.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to third-party business relationships and service contracts for any specific requirements regarding term units.
  
  
  
  Testing:
  
  After making the necessary changes, try to recreate the scenario that caused the error to ensure that it has been resolved.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to service contracts and business partner management, such as BP (Business Partner), CRMD_ORDER (Manage Service Orders), etc.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.