How To Fix CRM_FS_CLASSIF004 - Classification: Error in RFC connection to system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CLASSIF - Nachrichtenklasse für Klassifikation

• Message number: 004

• Message text: Classification: Error in RFC connection to system &1

What causes this issue?

Could not create an RFC connection to the system &V1& for the
classification.

System Response

System message: &V2&

How to fix this error?

Check the RFC connection to the system &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CLASSIF004 - Classification: Error in RFC connection to system &1 ?

  The SAP error message CRM_FS_CLASSIF004 indicates that there is an issue with the RFC (Remote Function Call) connection to the specified system. This error typically occurs in the context of classification in SAP CRM (Customer Relationship Management) when the system is trying to access a remote system for classification data but fails to establish a connection.
  Causes:
  
  RFC Connection Issues: The most common cause is that the RFC connection to the target system is not properly configured or is down.
  Network Problems: There may be network issues preventing the connection to the remote system.
  Authorization Issues: The user may not have the necessary authorizations to access the remote system.
  System Configuration: The target system may not be configured correctly to accept RFC calls.
  Service Availability: The service on the target system may not be running or may be misconfigured.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that corresponds to the system indicated in the error message.
  Test the connection using the "Connection Test" button. If it fails, check the configuration.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues between the two systems. You can use tools like ping or traceroute to check connectivity.
  Check firewall settings to ensure that the necessary ports are open.
  
  
  
  Authorization Check:
  
  Verify that the user credentials used for the RFC connection have the necessary authorizations in both the source and target systems.
  
  
  
  System Configuration:
  
  Ensure that the target system is configured to accept RFC calls. Check the relevant settings in the target system.
  Make sure that the necessary services (like the SAP Gateway) are running on the target system.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that might provide more context.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any specific issues related to the version of SAP you are using.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Monitoring: Implement monitoring tools to proactively check the health of RFC connections and alert on failures.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_FS_CLASSIF004 error message.