How To Fix CRM_FS_CHANGE722 - Billing request item is being transferred to billing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 722

• Message text: Billing request item is being transferred to billing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE722 - Billing request item is being transferred to billing ?

  The SAP error message "CRM_FS_CHANGE722: Billing request item is being transferred to billing" typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue with the billing request item during the transfer process to billing. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Incomplete Data: The billing request item may not have all the required data fields filled out, leading to issues during the transfer.
  Status Issues: The status of the billing request item may not be appropriate for the transfer process. For example, it might be in a status that does not allow it to be processed further.
  Configuration Issues: There may be configuration problems in the billing process or in the integration between CRM and ERP systems.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard process.
  Locking Issues: The item might be locked by another process or user, preventing it from being transferred.
  
  Solutions:
  
  Check Data Completeness: Review the billing request item to ensure that all required fields are filled out correctly. Look for any mandatory fields that may be missing.
  Review Status: Check the status of the billing request item. Ensure that it is in a status that allows it to be transferred to billing. If necessary, change the status to an appropriate one.
  Configuration Review: Consult with your SAP Basis or functional consultant to review the configuration settings related to billing in both CRM and ERP systems. Ensure that the integration settings are correct.
  Debugging Custom Code: If there are custom developments, consider debugging the code to identify any issues that may be causing the error. You may need the help of a developer for this.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the billing request item. If it is locked, determine the reason and resolve the lock.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, and others that may help in troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes in CRM.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.