How To Fix CRM_FS_CHANGE717 - Customizing not maintained for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 717

• Message text: Customizing not maintained for item category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE717 - Customizing not maintained for item category &1 ?

  The SAP error message CRM_FS_CHANGE717 indicates that there is a problem with the configuration of the item category in the SAP CRM system. Specifically, it means that the customizing settings for the specified item category (&1) are not maintained, which prevents the system from processing the transaction correctly.
  Cause:
  
  Missing Customizing Settings: The item category specified in the error message does not have the necessary customizing settings defined in the system.
  Incorrect Item Category: The item category being used may not be valid or may not be set up correctly in the system.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process that resulted in missing configurations.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area for item category configuration.
  Ensure that the item category specified in the error message is properly defined and that all required settings are maintained.
  
  
  
  Maintain Item Category:
  
  If the item category is missing, you may need to create it or adjust the existing settings. This can typically be done in the following path:
  
  CRM > Sales Order Management > Define Item Categories
  
  
  Ensure that all necessary fields and parameters are filled out correctly.
  
  
  
  Review Related Customizing:
  
  Check if there are any dependencies or related customizing settings that need to be maintained, such as item category determination rules or sales document types.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific item category and its configuration for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG, or CRMD_ORDER to work with CRM orders directly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.