How To Fix CRM_FS_CHANGE707 - Object list quantity is not the same as item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 707

• Message text: Object list quantity is not the same as item quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE707 - Object list quantity is not the same as item quantity ?

  The SAP error message CRM_FS_CHANGE707 indicates that there is a discrepancy between the quantity of items in the object list and the quantity specified for the items in a transaction. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders, contracts, or similar documents.
  Cause:
  The error can arise due to several reasons:
  
  Mismatch in Quantities: The quantity of items listed in the object list does not match the quantity specified in the item details. This can happen if items were added or removed from the object list without updating the corresponding quantities.
  Data Entry Errors: Manual entry errors during the creation or modification of service orders or contracts can lead to inconsistencies.
  System Configuration Issues: Incorrect configuration in the system settings related to item management or service order processing can also lead to this error.
  Concurrent Modifications: If multiple users are trying to modify the same document simultaneously, it can lead to inconsistencies in the data.
  
  Solution:
  To resolve the CRM_FS_CHANGE707 error, you can follow these steps:
  
  
  Check Object List and Item Quantities:
  
  Review the object list and the item details in the transaction. Ensure that the quantities match.
  If there are discrepancies, adjust the quantities in either the object list or the item details to ensure they are consistent.
  
  
  
  Recreate the Transaction:
  
  If the error persists, consider recreating the transaction from scratch. This can help eliminate any hidden inconsistencies.
  
  
  
  Review Recent Changes:
  
  If the error occurred after recent changes to the system or data, review those changes to identify any potential causes.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  System Configuration:
  
  If you suspect a configuration issue, consult with your SAP Basis or configuration team to review the settings related to item management and service order processing.
  
  
  
  User Training:
  
  Ensure that users are trained on proper data entry procedures to minimize the risk of manual errors.
  
  
  
  SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be involved in the process, such as CRMD_ORDER for managing service orders.
  SAP Notes: Search for SAP Notes related to CRM errors and specifically for CRM_FS_CHANGE707 for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_FS_CHANGE707 error in your SAP system.