How To Fix CRM_FS_CHANGE207 - Item &1 cannot be selected; processing is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 207

• Message text: Item &1 cannot be selected; processing is not active

What causes this issue?

Processing for the selected item &v1& is not active. The assigned item
category does not contain a number range interval.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To assign a number range interval to the item category, proceed as
follows:
In Customizing for <ZK>Customer Relationship Management,</> choose the
<DS:SIMG.CRM_POSTYPEN_001>Define Item Categories</> activity.
Select an item category that is specific to leasing.
Go to the <ZK>Assignment of Business Transaction Categories</>
substructure.
Select the relevant business transaction category.
Go to the <ZK>Customizing Item</> substructure. The <ZK>Number Range
Interval</> field is located in the <ZK>Financing </>section.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE207 - Item &1 cannot be selected; processing is not active ?

  The SAP error message CRM_FS_CHANGE207, which states "Item &1 cannot be selected; processing is not active," typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a specific item in a transaction or document that is not in an active state. This can happen in various scenarios, such as when dealing with service orders, quotations, or other CRM-related documents.
  Cause:
  
  
  Inactive Item: The item you are trying to select or process is not in an active state. This could be due to various reasons, such as:
  
  The item has been completed or closed.
  The item is in a status that does not allow further processing (e.g., canceled, rejected).
  The item may have been deleted or is in a draft state.
  
  
  
  Status Management: The status of the item may not allow for the action you are trying to perform. For example, if the item is in a status that prohibits changes or selections.
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the processing of certain items based on their status.
  
  
  Solution:
  
  
  Check Item Status: Review the status of the item in question. You can do this by navigating to the relevant transaction or document and checking the status field. Ensure that the item is in an active state that allows for processing.
  
  
  Change Item Status: If the item is in an inactive state, you may need to change its status to an active one. This could involve:
  
  Reopening the item if it was closed.
  Changing the status through the appropriate transaction or by using a status change function.
  
  
  
  Review Configuration: If you suspect that the issue is related to configuration, consult with your SAP administrator or functional consultant to review the settings related to item processing and status management.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the item types and their statuses. This can provide insights into what statuses are permissible for processing.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the item cannot be selected.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you view or change the status of items, such as:
  
  CRM Order Management transactions (e.g., CRMD_ORDER).
  Service Order transactions (e.g., IW32 for changing service orders).
  
  
  
  SAP Notes: Search for SAP Notes related to CRM error messages for any known issues or patches that may address this specific error.
  
  
  User Authorization: Ensure that you have the necessary authorizations to perform actions on the item. Lack of permissions can sometimes lead to similar error messages.
  
  
  If the issue persists after checking the above points, it may be beneficial to reach out to your SAP support team for further assistance.