How To Fix CRM_FS_CHANGE179 - The number (handle) assigned at header level is initial (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 179

• Message text: The number (handle) assigned at header level is initial (&1)

What causes this issue?

The call structure for the header data of the change processes contained
an entry that was not numbered (empty HANDLE field).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Clarify internally whether a custom enhancement or the standard SAP
function was used to call the API for change processes. If the standard
SAP function was used, contact Technical Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE179 - The number (handle) assigned at header level is initial (&1) ?

  The SAP error message CRM_FS_CHANGE179 indicates that there is an issue with the header level data in a CRM (Customer Relationship Management) system, specifically related to a missing or uninitialized handle number. This error typically arises in the context of service order management or similar processes where a handle (or number) is expected to be assigned to the header level of a transaction but is found to be empty or uninitialized.
  Cause:
  
  Missing Data: The handle number that should be assigned at the header level is not being populated correctly. This could be due to a missing configuration or data entry error.
  Incorrect Customization: If there are custom developments or enhancements in the system, they might not be correctly assigning the handle number.
  System Bugs: There could be bugs in the version of the SAP system you are using that affect how handles are assigned or processed.
  Data Consistency Issues: If there are inconsistencies in the data model or if the data has been corrupted, it may lead to this error.
  
  Solution:
  
  Check Configuration: Review the configuration settings related to the CRM service order or the specific transaction you are working with. Ensure that all necessary fields are correctly configured and that the handle number is being generated as expected.
  Data Entry: Ensure that all required fields at the header level are filled out correctly. If the handle number is supposed to be generated automatically, check if the relevant settings are in place.
  Debugging: If you have access to the development environment, you can debug the process to see where the handle number is supposed to be assigned and why it is not being populated.
  Check for Notes and Patches: Look for SAP Notes or patches that might address this specific error. Sometimes, SAP releases updates that fix known issues.
  Consult Documentation: Review the SAP documentation for the specific module you are working with to ensure that you are following the correct procedures.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that might be related to service order management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Testing: If you make any changes to the configuration or data, ensure to test thoroughly in a development or quality assurance environment before applying changes to production.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.