How To Fix CRM_FS_CHANGE037 - Error changing the partners at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 037

• Message text: Error changing the partners at item level

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact Technical Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE037 - Error changing the partners at item level ?

  The SAP error message CRM_FS_CHANGE037 typically occurs when there is an issue with changing partner data at the item level in a CRM (Customer Relationship Management) system. This error can arise due to various reasons, including data inconsistencies, missing required fields, or issues with the partner determination process.
  Causes:
  
  Data Inconsistencies: The partner data being entered may not match the expected format or may conflict with existing data.
  Missing Required Fields: Certain mandatory fields may not be filled out, leading to the inability to change partner information.
  Partner Determination Issues: The system may not be able to determine the correct partner based on the configuration settings.
  Authorization Issues: The user may not have the necessary permissions to make changes to partner data.
  Business Logic Constraints: There may be specific business rules or logic that prevent changes to partner data under certain conditions.
  
  Solutions:
  
  Check Data Consistency: Review the partner data being entered for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Review Required Fields: Make sure that all mandatory fields for partner data are completed. This may include fields like partner role, partner function, etc.
  Partner Determination Configuration: Verify the partner determination settings in the system. Ensure that the configuration allows for the changes you are trying to make.
  Authorization Check: Ensure that the user has the necessary authorizations to change partner data. This may involve checking user roles and permissions.
  Consult Business Rules: Review any business rules or logic that may be preventing the change. This may involve consulting with business analysts or functional consultants.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the CRM order management screen where you can view and edit partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to partner determination and partner functions in CRM to understand the configuration and requirements better.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_FS_CHANGE037 error and implement a suitable solution.