How To Fix CRM_FS_CHANGE034 - Error updating the change process segment at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 034

• Message text: Error updating the change process segment at item level

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact Technical Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE034 - Error updating the change process segment at item level ?

  The SAP error message CRM_FS_CHANGE034 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue updating a change process segment at the item level. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of CRM_FS_CHANGE034
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information in the item level data.
  
  
  Lock Issues: The item or the change process might be locked by another transaction or user, preventing updates.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the update on the item level.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard processing of the change process.
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during the update process.
  
  
  System Bugs: There may be bugs in the SAP system that could cause this error, especially if you are using an older version of SAP.
  
  
  Solutions to CRM_FS_CHANGE034
  
  
  Check Data Consistency: Review the data being processed for any inconsistencies. Ensure that all required fields are filled out correctly and that there are no missing values.
  
  
  Release Locks: If the item is locked, check for any active sessions or transactions that might be holding the lock. You can use transaction codes like SM12 to view and release locks.
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 to analyze authorization issues.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure it is not causing the issue. You may need to debug the process to identify any problems.
  
  
  Check Configuration: Review the configuration settings related to the change process and item management in the CRM system. Ensure that they are set up correctly.
  
  
  Update SAP System: If you suspect a bug, check for any available patches or updates from SAP that might resolve the issue. You can refer to the SAP Support Portal for notes related to this error.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  Documentation: Review SAP documentation related to CRM change processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the CRM_FS_CHANGE034 error effectively.