How To Fix CRM_FS_CHANGE031 - Initialization at item level is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 031

• Message text: Initialization at item level is not possible

What causes this issue?

An error occurred while the change processes were being initialized at
item level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact Technical Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE031 - Initialization at item level is not possible ?

  The SAP error message "CRM_FS_CHANGE031: Initialization at item level is not possible" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the initialization of a business transaction at the item level. This error can arise in various scenarios, such as when trying to change or update a service order, quotation, or any other document that has item-level details.
  Causes:
  
  Incomplete Data: The item data may not be fully populated or may be missing required fields, leading to initialization issues.
  Status Issues: The status of the document or item may not allow for changes. For example, if the document is in a status that does not permit modifications, this error can occur.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the initialization of items under certain conditions.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with the standard processing of item-level data.
  Locking Issues: The item may be locked by another user or process, preventing changes from being made.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields for the item are filled out correctly. Review the item details for any missing or incorrect information.
  Review Document Status: Check the status of the document to ensure it allows for changes. If the document is in a completed or locked status, you may need to change its status or unlock it.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to the document type and item processing.
  Debugging Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the error.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the item or document. If a lock is found, determine if it can be released.
  Transaction Logs: Review transaction logs or system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM and the specific module you are working with to understand the expected behavior and requirements for item-level initialization.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.